Thank you for shopping at your first destination for communications, and we are happy to serve you.
We guarantee the safety of our products and that they are free from any manufacturing defects. Therefore, we inspect the product and ensure its safety before sending it to you.
We also offer a two-year warranty on our original products through our authorized agents.
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Warranty Policy:
If you encounter a problem with the product, and the product is still within the warranty period (two years) according to the invoice attached to the order:
We are pleased to serve you in receiving the product and providing full follow-up with the authorized agent.
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We receive the product at our showroom and display it to the authorized agent.
After ensuring that the product is defective due to a manufacturing defect and not misuse, the product will be replaced with a new one or the product price will be refunded to the customer according to the agent’s policy.
The customer bears the full cost of the exchange or return policy, 30 riyals per policy, if he wishes to ship it to the showroom through a shipping company.
-The product can be brought directly to our showroom without paying any riyal fees.
-Please contact us and provide us with pictures of the product and the problem via WhatsApp number: 0533232800